At Karikar.co.in, we aim to provide high-quality kitchen utensils, cookware, and home essentials.
If you are not fully satisfied with your purchase, we are here to help.
Please read our policy carefully for smooth returns, replacements, and refunds.

1. Return Policy

1.1 Eligibility for Returns

You can request a return if:

The product received is damaged, broken, defective, or incorrect.
The product is different from what was shown on the website.

1.2 Conditions for Return

To qualify for a return:

You must contact us within 48 hours of delivery.
You must provide clear photos or videos showing the issue.
Products must be unused, with original packaging, tags, and accessories intact.

1.3 Items Not Eligible for Return

❌ Used products
❌ Products damaged due to misuse or mishandling
❌ Items without original packaging
❌ Items returned after 48 hours of delivery
❌ Clearance sale items (if marked non-returnable)

2. Replacement Policy

If the product is damaged, defective, or incorrect, we will send you a free replacement.

Important:

Replacement is subject to stock availability.
If the same item is not available, we will offer an alternative or a refund.

3. Refund Policy

Refunds are issued in the following cases:

Product is damaged/defective and replacement is not available
Wrong item received and replacement is not possible
Order cancelled before dispatch
Duplicate or failed payment

Refund Method

Refunds are issued to your original payment method (UPI, card, wallet, etc.).

Refund Timeframe

Refunds are processed within 5–7 working days after approval.
Bank or payment provider may take additional time to reflect the amount.

4. Cancellation Policy

Before Dispatch

You may cancel an order within 12 hours of placing it.

After Dispatch

Orders cannot be canceled once shipped.
If delivery is refused, return shipping fees may apply.

5. Return Process

To request a return or replacement:

Email us at support@karikar.co.in
Share your Order ID, reason for return, and photos/videos of the issue
Our support team will review and approve your request
The product will be scheduled for pickup
Refund/Replacement will be initiated after verification

6. Product Condition at Delivery

Please check your parcel when delivered.
If you find:

Tampered packaging
Broken seals
Damaged items

7. Exchange Policy

We currently do not offer exchanges unless the received item is damaged or incorrect.

8. Final Decision

Karikar.co.in reserves the right to approve or reject return/refund requests based on evidence and policy guidelines.

9. Contact Information

For returns, refunds, or assistance:

📧 Email: support@karikar.co.in
📞 Phone: +91 6297766196
🕒 Support Hours: Monday – Saturday, 10 AM – 9 PM (IST)